Access Services in SharePoint Server 2013 No application info from content database

Alert Name: Access Services: WFE to ADS communication failure

Summary: Access Data Services WFE (Web Front End) is unable to communicate with the ADS (Access Data Services) middle tier.

Cause

One or more of the following might be the cause:

  • Network issues

  • Hardware failure

  • SharePoint service failure

  • Disabled Access Database Services on the server

Resolution

  1. Ensure that network is healthy.

  2. Ensure that ADS server is available.

  3. Ensure that ADS server can be accessed from WFE.

  4. Ensure IIS Process for ADS application pool is running.

  5. Ensure that the ADS service is enabled on the failing ADS server.

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